Lost an animal

Lost your loved pet? Here’s what you need to do.

If you have lost a pet

If your pet is microchipped and we have your current contact details, then you and your pet can be easily reunited. We will always try to reunite you with your pet in the first instance, but if you are not contactable then your pet will be taken to the pound. 

If an impounded dog or cat is microchipped, we will house the animal at the pound for 14 days while we try to contact you. If the animal is not microchipped, Council will house the animal for seven days.

Animals whose owner cannot be found during this time, will be sent to the Animal Welfare League or another animal welfare agency for re-homing, if suitable. If unsuitable for rehousing an animal may be euthanised.

Collecting from the pound

To collect a pet you must bring identification or a letter of authority from the owner. All dogs and cats are required to be micro chipped and registered before they will be released from the pound.

You will also have to pay pound fees, which includes the cost of food.

Owners of unrestrained animals and unregistered dogs and cats (born after 1 July 1999) also risk being issued a fine.

The pound is located next to our Council Works Depot in Arkwright Cresent, Kolodong (off Wingham Road). 

Opening Hours

  • 8.00 am to 9.00 am and 3.30 pm to 5.00 pm weekdays
  • 8.00 am to 9.00 am weekends and public holidays